Privacy Policy and Cookies

This website is managed by Pachamama, trademark of Derradeiros Sabores Lda, with headquarters in Benfica, Rua Augusto Costa, 7A – 1500-064 in Lisbon. Pachamama is fully committed to the principles and rules of privacy and personal data protection concerning the processing of personal data collected using the website, in accordance with the General Data Protection Regulation (GDPR) in force.

1) Scope

This privacy policy applies to data that has been directly provided by the data subject and user or collected using the website. Please notice that there may be links to other digital platforms that are not covered by Pachamama’s privacy policy.

2) Consent

Thus, by providing his personal data to Pachamama and/or by using the website www.pachamama.pt, the data subject expressly consents that his personal data is processed by Pachamama, in accordance with this privacy policy and the rules contained in the Terms and Conditions. Consent must be given in advance and expressed, in writing, orally or by validation on the website, and must be given in a free, informed and unambiguously way. If the customer does not agree with the terms presented, he should not use this website.

3) Conduct

The customer agrees to provide correct and current information and to maintain the security of his password and identification during his registration.

4) Data Collection

Pachamama collects personal information during registration:  name, telephone number, address, e-mail address as well as delivery address and payment details. The collection of this data only allows our service to be adapted to the customer’s needs. 
Pachamama takes all the necessary and legally required precautions in order to guarantee and maintain the privacy of the personal data provided by the data subject, and does not make this data available to third parties, in order to guarantee its online and offline security.

5) Communication, Newsletter and Campaigns.

The customer authorises Pachamama to send commercial communications via SMS and/or e-mail, as a result of his order. The customer may also receive periodic information on products and services, campaigns, promotions and special offers, discounts or benefits, generic or targeted. At any time, the customer may withdraw his consent to receive these communications, either in the settings of his personal account or in each communication he receives.

6) Rights of the Data Subject

The customer has the right to information, to object to the processing of his personal data, to access, update or rectify his personal data and to delete (right to be forgotten) his personal data under the terms of the GDPR. The withdrawal of consent does not affect the lawfulness of the processing of personal data to date.  Whenever the customer wishes to withdraw his consent, he can access his account and should contact Pachamama at marketing@derradeirossabores.pt.

7) Links to Third Party Sites

The website www.pachamama.pt may contain hyperlinks to third party websites with information that we consider useful. However, this privacy policy does not apply to these sites, and we therefore assume no responsibility for their data and privacy policy. We advise you to contact them directly.

8) Cookies

As plataformas digitais utilizam cookies para melhorar o respetivo desempenho e a experiência do utilizador. o site da Pachamama poderá utilizar cookies com o objetivo de prestar um serviço personalizado e de qualidade. Não recolheremos informação pessoal identi­ficável, exceto com a sua autorização explícita.

Digital platforms use cookies to improve their performance and user experience. Pachamama’s website may use cookies in order to provide a personalized and quality service. We will not collect personally identifiable information except with the customer’s explicit permission. Our digital shop uses Google services, namely the Google Analytics service. To learn more about Privacy Policy and Terms of Use.

9) Updates to Privacy Policies

We are constantly improving our website and adding new features and services and products. Thus, due to the evolution of technology itself, our practices with regard to data processing may also change. In cases not required by law, this policy may be amended without prior notice.

10) Clarifications

If the customer has any questions about the Privacy Policy or any service provided, the customer may contact Pachamama at marketing@derradeirossabores.pt